DLJ Pest Control

The Scheduling & Dispatch Coordinator serves as the operational hub of the branch. While technicians are delivering services in the field and inspectors are meeting prospective customers, this role ensures that appointments are scheduled efficiently, routes are optimized, customer requests are handled promptly, and service commitments are fulfilled.

The Customer Retention Specialist focuses on maintaining relationships with existing customers and addressing issues that could lead to service cancellations or dissatisfaction.

The Safety and Regulatory Compliance Coordinator is responsible for supporting safety programs, monitoring regulatory requirements, maintaining compliance documentation, conducting audits, coordinating training activities, and assisting operational teams with risk management initiatives.

The Pest Management Data Analyst is responsible for collecting, organizing, analyzing, and interpreting data generated across the company's operations. This role helps leadership teams make informed decisions regarding route efficiency, customer retention, service quality, technician productivity, staffing requirements, and business performance.